REFUND POLICY

Shipping time is suggested to allow for the best shipping experience, but it is ultimately up to your discretion. If you feel your product is damaged, you are able to send us clear evidence through photos of your product, packaging, and your customer information so our team can dispute this issue depending on the resolution.

CUSTOM / DUTY FEES

Thank you for your inquiry. The general rule regarding customs fees is that they may vary and our team will do their best to provide you with accurate information. We suggest you contact your local customs agency for more details.

CANCELLING AN ORDER

Once you place an order, it cannot be canceled. Orders are processed within 30 minutes of putting them and there are no refunds if they are canceled after this time. Cancellations can be made by emailing thelittlelodestar@gmail.com